Interpay and Global Blue Announce Strategic Alliance to Transform Payment Solutions in the Kingdom of Saudi Arabia

Mark Hollinshead

November 11, 2024

• By integrating Global Blue’s technologies, Interpay will offer merchants omnichannel and seamless payment solutions in the Kingdom of Saudi Arabia.

• Signed at the Seamless KSA conference, this collaboration aims to revolutionize the payment landscape, improving guests and customers payment experience in the region, allowing them to pay in their preferred currency whilst automating the payment journey.

Interpay, a premier provider of unified payment solutions, and Global Blue, a leading name in payment technologies for the hotel and retail sectors, are delighted to announce a strategic alliance in the Kingdom of Saudi Arabia. This collaboration aims at enabling Interpay to integrate their payment solutions directly to the Point of Sales (POS) and Property Management Systems (PMS) of retailers and hotels, thanks to Global Blue technology, as well as introducing Dynamic Currency Conversion (DCC) and Multi-Currency Pricing (MCP) Global Blue solutions.

A solution to empower seamless omnichannel payment experience

This integration will enable hotels and retailers to deliver a seamless omnichannel payment experience for their guests and customers. For hotels in the Kingdom, it will facilitate all forms of payment, making transactions easy and convenient for both staff and guests. The incorporation of omnichannel options and card tokenization at the point of payment will enhance the efficiency of check-ins, optional payment top-ups, and check-outs. Additionally, it will optimize operations and save time for staff. By integrating all inbound payment methods with the property management systems, this solution will streamline reconciliation processes and mitigate PCI risks for merchants.

Introducing Dynamic Currency Conversion for consumers

It will also allow hotels and retailers to offer customers the option to pay in their preferred currency, significantly enhancing the overall customer experience.

In stores, Dynamic Currency Conversion empowers customers to pay in their home currency, offering real-time exchange rates and enhancing spending transparency.

Online, Multi Currency Pricing allows merchants to showcase prices in various currencies, enabling customers to select their preferred payment currency. This not only reduces cart abandonment rates but also significantly improves the overall customer experience, fostering greater satisfaction and loyalty.

With these advanced payment systems in place, the partnership between Interpay and Global Blue is set to revolutionize the payment landscape in the region, providing merchants and consumers with enhanced convenience and cutting-edge technology. By leveraging Global Blue's expertise in integrated payment solutions, Interpay will deliver unparalleled value to their merchants, enabling them to provide a seamless payment experience to all international shoppers.

Damian Cecchi, Senior Vice President of Global Blue Payments, stated:

“I am pleased that Interpay has opted to integrate Global Blue's Payment Orchestration Layer, along with DCC and multi-currency functions, into their payment system across the Kingdom of Saudi Arabia. We believe this integrated solution will enable merchants to offer a superior payment experience, while also delivering improved operational efficiencies and greater security benefits.”

Interpay’s CEO, Sumi Siva, said:

“I am thrilled to announce our strategic partnership with Global Blue. This collaboration represents a significant step forward in, and reaffirms our commitment to, enhancing the payments experience in Saudi Arabia. By leveraging our respective strengths and integrating Global Blue’s payment platform along with Dynamic Currency Conversion into our omnichannel payments platform, we are set to empower hotel and retail merchants to deliver a seamless payment experience. This integration will enable customers to transact in their preferred currencies, a feature that will become increasingly vital as the Kingdom progresses towards its Vision 2030 goals.”

As both companies work together to roll out this innovative payment solution, they are committed to driving growth and improving the payment experience for businesses and consumers alike in Saudi Arabia.

For more information about the partnership and upcoming developments, please feel free to contact:

GLOBAL BLUE PRESS CONTACT

Virginie Alem, Senior Vice-President for Customer Value Creation, Marketing & Communications
Mail: valem@globalblue.com

ABOUT GLOBAL BLUE

Global Blue is the business partner for the shopping journey, providing technology and services to enhance the experience and drive performance.  
 
With over 40 years of expertise, today we connect thousands of retailers, acquirers, and hotels with nearly 80 million consumers across 53 countries, in three industries: Tax Free Shopping, Payments and Post-Purchase solutions.  
 
With over 2,000 employees, Global Blue generated €28bn Sales in Store and €422M revenue in FY 2023/24. Global Blue is listed on the New York Stock Exchange. 
 
For more information, please visit www.globalblue.com

INTERPAY PRESS CONTACT

Mark Hollinshead, Chief Commercial Officer
Email: hollinsheadm@interpay.sa

ABOUT INTERPAY

Interpay is a leading fintech firm that is at the forefront of payment innovation in the Kingdom of Saudi Arabia. The company is committed to creating seamless digital payment solutions tailored for banks, payment companies, and merchants. A key strength of Interpay lies in its dedication to in-house design and development, which allows for agility and responsiveness to the evolving needs of its customers without dependence on external resources. As a reliable technology partner, Interpay enhances merchant operations by integrating smoothly, creating a secure and efficient digital transaction environment. The company is focused on delivering a customised, end-to-end transaction experience that drives business growth through its streamlined solutions. With an eye on the future and in alignment with the Kingdom’s Vision 2030, Interpay’s innovative payment solutions contribute to the transition towards a cashless society.

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